EPP402 – 16.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Infrastructure Training & Safety Institute
OSHA Training Institute Education Center at (800) 723-3811 or (800) SAFE-811 or [email protected] to get the latest schedule.

Course Description

The Utility Leadership Fundamentals course provides organizational leadership with the opportunity to “grow their own” talent utilizing potential leadership from current staffing. Investments such as these help to prepare new talent to step into critical positions and responsibilities when the time comes. Upon completion of this course participants will be better prepared to engage other team members while delivering an outstanding service experience to current and potential customers. This chain of excellence is a compelling reason why a successful leadership program is critical. This course will ultimately help provide a competitive advantage to your organization by improving the culture, increasing quality, and raising customer satisfaction levels. This course also addresses key leadership behaviors designed to promote a cohesive approach to achieving service and performance goals established by the organization.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


  • Overview of Effective Leadership
  • Emotional Intelligence
  • The WeCARE Leadership Model
  • Leadership Development Course of Action

Suggested Audience

This course is designed for electric power employees completing their fourth year of apprenticeship training, preparing for a leadership position, or those seeking advancement utilizing established leadership methods within their organization.

Contact Information

Infrastructure Training & Safety Institute
OSHA Training Institute Education Center
Phone: | Toll-Free: (800) 723-3811 or (800) SAFE-811
Email: [email protected]

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