Understanding Social Engineering Attacks

AWR367 – 8.00 Hours


EC AWR367 49 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at or [email protected] to get the latest schedule.

Course Description

This online course covers topics on social engineering attack techniques and tools, while also equipping learners with a better understanding of how attackers use people as the weakest link to compromise targeted organizations. Participants will learn about social engineering and become familiar with phishing attacks, develop security awareness and take preventive measures. 

NCPC logoUniversity of Memphis

This course is offered by the National Cybersecurity Preparedness Consortium (NCPC) and was developed by the NCPC partner the University of Memphis, Center for Information Assurance (CfIA).  The course is funded through the DHS/FEMA Homeland Security National Training Program and is offered at no cost.


Must be a U.S. Citizen or Permanent Resident or receive approval from TEEX/DHS-FEMA prior to the start of the class. Please contact us for more information on the approval process.

Course Completion Requirements

Students must earn a minimum score of 70% on all module post-tests to receive their certificate.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.

  • Broadband connection recommended.
  • Current browser (i.e., Edge, Chrome, Firefox, or Safari), updated to the latest version
  • Pop-ups must be enabled.
  • Adobe Acrobat Reader 9 or higher

Upon successful completion, you will be able to:

  • Provide basic knowledge of social engineering attacks and how these attacks can affect organizations or individuals
  • Describe reasons why social engineering attacks are effective, and to identify categories of social engineers
  • Describe types of social engineering attack techniques and how these various attacks impact individuals and organizations so they can develop strategies to thwart these attacks
  • Identify the different types of social engineering tools and the different phases in which they would be used to exploit human trust and online behavior
  • Describe preventative measures and strategies for the mitigation of social engineering attacks

Suggested Audience

This course is for Government and Business IT Professionals whose responsibilities include the regular use of computing devices to connect to and perform official duties, such as responding to incidents and events that occur in cyber or in the physical critical infrastructure within the local government, federal, and private industry. These include, but are not limited to people in the following industries: 

  • Emergency Management Agency
  • Finance & Administration
  • Health Care and Emergency Medical Services
  • Fire Service
  • Public health
  • Public Safety Communications
  • Human Resources
  • Information Technology (IT)
  • Risk Management
  • Law Enforcement
  • Legal

Government Programs

Contact Information

Business & Cyber Solutions
Phone: (979) 431-4837
Email: [email protected]