HIL004 – 1.00 Hours


Dates Location Class Price
Details 01/19/23 – 01/19/23 Live Online Instructor-Led Training IS HIL004 15 $30.00 Register
Details 03/09/23 – 03/09/23 Live Online Instructor-Led Training IS HIL004 16 $30.00 Register
Details 07/27/23 – 07/27/23 Live Online Instructor-Led Training IS HIL004 17 $30.00 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 723-3811 or (800) SAFE-811 or [email protected] to get the latest schedule.

Course Description

There is more to being a leader than just a title. Being a leader is taking action! What leadership behavior is referenced by employees more often than others? Communication! Employees note “effective communication from their leaders” is key to their success in their positions within their organizations. They need and want to know what’s going on that affects them and their tasks. Look at ways on how to improve your communication skills to become a more successful leader.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


Important information that you will need for this class

  • You will need to have a reliable internet connection.
  • Your computer will need speakers or a headphone set to hear the audio.
  • A microphone is not required, but recommended because it will make participation easier for you.
  • Dual monitors are not required, but recommended for ease of use.


  • The 2 Sides of Effective Communication
  • Levels/Keys of Listening

Suggested Audience

This course is designed for employees seeking:

  • to grow their leadership skills
  • a leadership position; or
  • ways to enhance their leadership methods within their organization.

Contact Information

Infrastructure Training & Safety Institute
OSHA Training Institute Education Center
Phone: | Toll-Free: (800) 723-3811 or (800) SAFE-811
Email: [email protected]

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