LET545 – 20.00 Hours

Schedule

LET545$99.00Register

Course Description

9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone.

This high-quality and up-to-date Spanish for 9-1-1 Dispatch training provides the exact Spanish language needed by dispatchers.  Spanish for 9-1-1 Dispatchers is a complete language training solution for all dispatchers.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • The mandatory completion/duration for this eCourse is six months from the registration date

Attendance Requirements

To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and or end of course exam.

Recommended

  • Speakers or headphones

Topics

  • Handling a call
  • Emergency call
  • Non-emergency call
  • Gathering personal information
  • Emergency situations
  • Domestic situations
  • Diagnosing pain
  • Pregnancy
  • Criminal activity

Suggested Audience

  • Dispatcher and telecommunications personnel

Continuing Education And Professional Credits

  • 20.00 hours – Texas Commission on Law Enforcement (TCOLE)

Other Information

  • This course is offered in partnership with Spanish on Patrol
  • Please contact Spanish on Patrol with questions regarding payment at (303)-954-4875
  • This is a web-based internet course with no software to install or download

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: ilepse@teex.tamu.edu

In October 2010, a suspected gunman was reported on the Texas A&M University Campus. Campus and local police immediately responded. Fortunately, the gunman was only carrying a replica weapon.

The training and support that we received from NERRTC and the TEEX Law Enforcement Training Division aided university and local responders as they deployed the Incident Command System in response to the incident.

— Chris Meyer, Assistant Vice President, Texas A&M Office of Safety and Security
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