Spanish For 9-1-1 Dispatchers

LET545 – 20.00 Hours



Course Description

Female dispatcher sitting at desk and working on the computer9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone. This high-quality and up-to-date Spanish for 9-1-1 Dispatch training provides the exact Spanish language needed by dispatchers. Spanish for 9-1-1 Dispatchers is a complete language training solution for all dispatchers.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.


There are no prerequisites for this course.

Course Completion Requirements

  • The mandatory completion/duration for this eCourse is six months from the registration date

Attendance Requirements

To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and or end of course exam.

  • Speakers or headphones

Upon successful completion, you will be able to:

  • Handling a call
  • Emergency call
  • Non-emergency call
  • Gathering personal information
  • Emergency situations
  • Domestic situations
  • Diagnosing pain
  • Pregnancy
  • Criminal activity

Suggested Audience

  • Dispatcher and telecommunications personnel

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 20.00 hours – Texas Commission on Law Enforcement (TCOLE)

Other Information

  • This course is offered in partnership with Spanish on Patrol
  • Please contact Spanish on Patrol with questions regarding payment at (303) 954-4875
  • This is a web-based internet course with no software to install or download

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: [email protected]

Payment Info

This course is not eligible for eToken registration.


TEEX Policies
TEEX Participant Handbook
Conduct During Live Online Instructor-Led Courses

Online courses: Refunds are not available for eLearning courses, nor may the course be transferred from one customer to another.