LET545 – 20.00 Hours

Schedule

LET545$99.00Register

Course Description

9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone.

This high-quality and up-to-date Spanish for 9-1-1 Dispatch training provides the exact Spanish language needed by dispatchers.  Spanish for 9-1-1 Dispatchers is a complete language training solution for all dispatchers.

This course meets Texas Commission on Law Enforcement (TCOLE) intermediate Spanish mandate requirement Course #2109 or #2110.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • The mandatory completion/duration for this eCourse is six months from the registration date

Attendance Requirements

To meet attendance requirements, participants must review each module and complete all required course assignments, activities, quizzes, and or end of course exam.

Recommended

  • Speakers or headphones

Topics

  • Handling a call
  • Emergency call
  • Non-emergency call
  • Gathering personal information
  • Emergency situations
  • Domestic situations
  • Diagnosing pain
  • Pregnancy
  • Criminal activity

Suggested Audience

  • Dispatcher and telecommunications personnel

Continuing Education And Professional Credits

  • 20.00 hours – Texas Commission on Law Enforcement (TCOLE)

Other Information

  • This course is offered in partnership with Spanish on Patrol
  • Please contact Spanish on Patrol with questions regarding payment at (303)-954-4875
  • This is a web-based internet course with no software to install or download

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: ilepse@teex.tamu.edu

Policies

TEEX Policies
TEEX Participant Handbook

Online courses: Refunds are not available for eLearning courses, nor may the course be transferred from one customer to another.

When Chesley B. “Sully” Sullenberger, III amazingly landed the U.S. Airways plane he was piloting into the Hudson River, emergency responders sprang into action. TEEX received the following message the same day…

Please thank the staff of TEEX for their help in preparing our first responders and private sector for this port emergency. Everyone is complimenting the unified command operational effectiveness. Good outcomes during emergencies always start with good training.

— Brian O’Neal, Client, New Jersey Office of Homeland Security
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