MGT340 – 4.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or [email protected] to get the latest schedule.

Course Description

The Crisis Leadership seminar is an executive-level
presentation for the nation’s senior officials at the city, county, region,
territory, tribal, and state levels. Seminar participants will discuss
strategic- and executive-level issues and challenges related to preparing for,
responding to, and recovering from a catastrophic incident. The venue provides
an excellent opportunity to share proven strategies and practices and apply
lessons-learned from past natural, technological, and human-caused disasters.

The seminar is a facilitated, free-flowing discussion of
the stresses of crisis leadership and decision-making gained from an
examination of a selected case study of a catastrophic event. The seminar uses
the case study to frame the discussion regarding ways to overcome leadership
challenges before, during and after an incident.
Current case studies to choose from include:

·          
Hurricane Harvey: Chaos on the Gulf Coast

·       Mayhem
at Mandalay Bay

·       The
Camp Fire: Crisis in California

·          
Fear and Realities: Managing Ebola in Dallas

The
final outcome of the seminar is the development of individual and/or
jurisdictional action plans to guide improvement of emergency preparedness,
response and recovery actions.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • In order to effectively participate in the discussion, all attendees should read the case study provided prior to attending the seminar.
  • Participants are required to score a 70% or better on the Post-Test and attend 80% of the course hours in order to receive a course certificate of completion.

Attendance Requirements

Recommended

In order to effectively participate in the seminar
discussion, all attendees should read the case study provided prior to
attending the course.

Participants will need access to a
laptop or mobile device/tablet during the course in order to complete course
testing and evaluations electronically.


Recommended

Participants will need access to a laptop or mobile device/tablet during the course in order to complete course testing and evaluations electronically.

Topics

  • Planning process
  • Role of senior Officials
  • Plan adequacy, feasibility and adaptability
  • Leadership roles and responsibilities
  • Leadership characteristics
  • Decision-making
  • Competing interests
  • Empowerment
  • Operational Communications
  • Public information and warning
  • Media considerations
  • Social Media

Suggested Audience

This
management level course is designed for senior-elected and appointed officials
and other stakeholders who may be called upon to make critical decisions during
a natural, technological or human-caused catastrophe.  It may also include
executives from other community entities, both public and private, that are
likely to be involved in a disaster response. These include, but are not
limited to:

·      
Elected Officials

·      
Tribal
Officials

·      
Senior Appointed Officials

·      
Chiefs/Department
Heads

·      
Emergency
Management Directors

·      
Educational
Institution Administrators

·      
Public
and Private Sector Executives

·      
Public
Health and Health Care Officials

·      
Non-Governmental
Organizations (NGOs)

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • Texas Commission on Law Enforcement (TCOLE)

Other Information

This seminar is fully funded through DHS/FEMA and comes at no direct cost to the jurisdiction, and is delivered at a time and place requested by the jurisdiction.

Government Programs

  • GSA contract number: GS-07F-0357V. GSA customers, to register please contact [email protected] or call (866) 878-8900. GSA Schedule logo
  • For DHS/FEMA Funded Courses, please contact [email protected] or call (866) 878-8900

Contact Information

Steve Keim

Training Manager
Phone: (979) 500-6774
Email: [email protected]

Back to top