New online Public Safety Telecommunicator course launched

COLLEGE STATION – Training a new law enforcement dispatcher can be a costly proposition for a law enforcement agency. But a new online Public Safety Telecommunicator course offered by the TEEX Law Enforcement Extension Program is expected to help local law enforcement agencies facing tight budgets.

The course is designed to meet training requirements set by the Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) to prepare public safety dispatch personnel to achieve the TCLEOSE Basic Telecommunicator Proficiency Certificate.

“This will save agencies time and money,” said TEEX Public Safety and Security Training Director Cullen Grissom. “They can now meet their new dispatcher training needs without incurring unnecessary travel and per diem expenses.”

For a $75 tuition fee, the course delivers the equivalent of 64 hours of training via self-paced online learning. The course meets the training requirements of both the TCLEOSE Basic Telecommunications Certification (#1013) and Crisis Communications (#2120). The course is also available to federal employees and out-of-state residents.

Topics range from communication skills and liability and legal issues to radio communication techniques and handling suicide, hostage and domestic violence situations.