ASP015 – 36.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or to get the latest schedule.

Course Description

This course will provide the student / responder with the knowledge, skills and abilities required to fulfill the most essential duties of a Public Safety Telecommunicator in a modern Communications Center. While the student may find that the exercises, knowledge and information this course provides are different from both personal experience and agency requirement, this course is designed to provide the widest understanding and the most information to the student about the general principles and requirements for the Public Safety Telecommunicator.


There are no prerequisites for this course.

Course Completion Requirements

All students are required to follow the TEEX Student Safety Manual at all times.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


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Suggested Audience

All emergency response personnel, including fire prevention, suppression, control and safety personnel; especially those interested in emergency communications.

This course is designed for individuals who provide emergency and non-emergency dispatch services for:

  • Fire departments
  • Emergency medical services
  • Law enforcement

Other Information

Course Length 

This course consists of four modules and four practical exercises over the course of 36 hours. 

Class hours

Monday-Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – noon

Course size limit

24 students

Required Personal Protective Equipment (PPE)

PPE Level 0 as described in the TEEX Student Safety Manual.

Registration Requirements

Annual Schools require that you use the online registration system. If you are using a Purchase Order (including H.B. 2604 voucher) please place the number in the PO field for payment. Please know we must have a copy of the PO or voucher within 48 hours of your registration or you will be canceled out of the class.

Late Registration

The full rate will be applied after the early-bird registration deadline.

Contact Information

Emergency Services Training Institute
Customer Care
Phone: (866) 878-8900 | Toll-Free: (866) 878-8900

Very well organized and up to date. Couldn’t ask for more. Awesome class.

— Forensic Photography II
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