ASP015 – 36.00 Hours
Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or firstname.lastname@example.org to get the latest schedule.
This course will provide the student / responder with the knowledge, skills and abilities required to fulfill the most essential duties of a Public Safety Telecommunicator in a modern Communications Center. While the student may find that the exercises, knowledge and information this course provides are different from both personal experience and agency requirement, this course is designed to provide the widest understanding and the most information to the student about the general principles and requirements for the Public Safety Telecommunicator.
There are no prerequisites for this course.
Course Completion Requirements
All students are required to follow the TEEX Student Safety Manual at all times.
To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.
- Fire service operations
- History and facility organization
- Liability issues
- Radio dispatch skills
- Radios and alarms
- Telecommunicator traits and techniques
- Telephone systems
All emergency response personnel, including fire prevention, suppression, control and safety personnel; especially those interested in emergency communications.
This course is designed for individuals who provide emergency and non-emergency dispatch services for:
- Fire departments
- Emergency medical services
- Law enforcement
This course consists of four modules and four practical exercises over the course of 36 hours.
Monday-Thursday: 8:00 a.m. – 5:00 p.m.
Friday: 8:00 a.m. – noon
Course size limit
Required Personal Protective Equipment (PPE)
PPE Level 0 as described in the TEEX Student Safety Manual.
Annual Schools require that you use the online registration system. If you are using a Purchase Order (including H.B. 2604 voucher) please place the number in the PO field for payment. Please know we must have a copy of the PO or voucher within 48 hours of your registration or you will be canceled out of the class.
The full rate will be applied after the early-bird registration deadline.
Emergency Services Training Institute
Phone: (866) 878-8900 | Toll-Free: (866) 878-8900