AWR389 – 2.00 Hours


EC AWR389 21 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at or [email protected] to get the latest schedule.

Course Description

This 2 hour, web-based course introduces the basics of the incident response processes specific to Information Technology personnel in Municipal, Police, Fire or EMS departments. 

This course focuses on the steps involved in being aware of common cyber incidents, as well as steps in developing an incident response plan. The participants will apply this knowledge by developing a response plan specific to their jurisdiction. 

The content of the course includes: common cyber incidents occurring in Police, Fire and EMS IT departments, developing a response plan for common cyber incidents, distinguishing tasks for police, fire and EMS IT departments, and processes for future improvements to response plans.

This course was developed by the NUARI through the DHS/FEMA Homeland Security National Training Program.


  • Must be a U.S. Citizen or Permanent Resident or receive approval from TEEX/DHS-FEMA prior to the start of the class. Please contact us for more information on the approval process.

Course Completion Requirements

Students must earn a minimum score of 70% on all module post-tests to receive their certificate.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


One of the following web browsers:

  • Google Chrome (Preferred)
  • Firefox
  • Microsoft Edge
  • Safari


  • Cyber-incidents specific to Police, Fire and EMS
  • Cyber-incident Response Plan requirements
  • Methods for developing a cyber-incident plan
  • Purpose of a cyber-incident response plan
  • Developing a response plan at the Municipal level
  • Evaluation of a Cyber-incident response plan

Suggested Audience

The target audience for this course includes information technology support personnel and technically proficient mid-level management in the public sector. The audience can be comprised of individual participants, as well as organizational divisions or a combination of both. Participants include, but are not limited to information technology support personnel from the following entities: 

  • Law enforcement
  • Emergency medical services
  • Fire service
  • Health departments

This course is appropriate for individuals working for state, local, tribal, and territorial organizations, and especially those at decision-making levels, such as line supervisors, and middle management. The course is not designed for firefighters, police officers, or EMTs.

Contact Information

Business & Cyber Solutions
Phone: (979) 431-4837
Email: [email protected]

Back to top