MAP105 – 10.00 Hours
Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Business & Cyber Solutions at or [email protected] to get the latest schedule.
Course Description
Engage in the foundations of developing and maintaining positive employee relationships. Focusing on relationships with your team is paramount to preventing problems and essential for eliciting employees’ loyalty and cooperation.
Explore conflict resolutions strategies for when problems do arise. Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.
Gain the benefits of job relations excellence in increased productivity, improved attendance, better morale, and higher employee retention rates.
This training event will meet two hours per day over five consecutive days.
Prerequisites
There are no prerequisites for this course.
Course Completion Requirements
Participant Must Provide
- a photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.
Attendance Requirements
To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.
Topics
- Foundations of job relations (session one)
- Problem scenario (2 participant demonstrations)
- Problem scenario (2 participant demonstrations)
- Problem scenario (3 participant demonstrations)
- Problem scenario (3 participant demonstrations)
Other Information
Course Objectives:
- Understand and practice the foundations for good relations
- Understand and demonstrate the four steps for conflict resolution
Policies
TEEX Policies
TEEX Participant Handbook
Conduct During Live Online Instructor-Led Courses
Student Expectations:
To get the most from the course, participants must attend all five sessions and use the four steps of handling a problem as an in-class demonstration from a current problem or one from the past.