MAP105 – 10.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Business & Cyber Solutions at (800) 541-7149 or to get the latest schedule.

Course Description

Engage in the foundations of developing and maintaining positive employee relationships. Focusing on relationships with your team is paramount to preventing problems and essential for eliciting employees’ loyalty and cooperation.

Explore conflict resolutions strategies for when problems do arise. Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.

Gain the benefits of job relations excellence in increased productivity, improved attendance, better morale, and higher employee retention rates.

This training event will meet two hours per day over five consecutive days.


There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


  • Foundations of job relations (session one)
  • Problem scenario (2 participant demonstrations)
  • Problem scenario (2 participant demonstrations)
  • Problem scenario (3 participant demonstrations)
  • Problem scenario (3 participant demonstrations)

Other Information

Course Objectives:

  • Understand and practice the foundations for good relations
  • Understand and demonstrate the four steps for conflict resolution

Contact Information


Phone: (713) 357-4950 | Toll-Free: (713) 357-9672


TEEX Policies
TEEX Participant Handbook

Student Expectations:

To get the most from the course, participants must attend all five sessions and use the four steps of handling a problem as an in-class demonstration from a current problem or one from the past.

We were able to demonstrate the full capabilities of our Sentry5000 for an emergency response. This data is critical for our engineering and manufacturing groups to adapt and validate our product for real-world use.

— David Barrett, General Manager, Cummins Power Products
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