MGT346 – 16.00 Hours


Dates Location Class Price
Details 07/12/23 – 07/13/23 Hanford, CA FP MGT346 479 Register
Details 07/18/23 – 07/19/23 Burns, OR FP MGT346 482 Register
Details 08/08/23 – 08/09/23 Opelika, AL FP MGT346 484 Register
Details 08/15/23 – 08/16/23 Fairbanks, AK FP MGT346 485 Register
Details 08/23/23 – 08/24/23 Little Falls, MN FP MGT346 486 Register
Details 10/11/23 – 10/12/23 Allentown, PA FP MGT346 494 Register
Details 10/31/23 – 11/01/23 Dayton, OH FP MGT346 498 Register
Details 10/31/23 – 11/01/23 Frederick, MD FP MGT346 489 Register
Details 12/12/23 – 12/13/23 Mustang, OK FP MGT346 501 Register
Details 12/19/23 – 12/20/23 Mobile, AL FP MGT346 505 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or [email protected] to get the latest schedule.

Course Description

This course provides personnel who could be assigned to or work in an Emergency Operations Center (EOC) the skills necessary to effectively plan for and manage a large-scale incidents by applying and implementing an all-hazards, multi-disciplinary, management team approach. The course places specific emphasis on the planning, resource, and information management processes.
The course focuses on the key decision-making requirements within the Emergency Operations Center. The jurisdictional team will learn from the effects of incident decisions while working in an EOC using a simulated, notional jurisdiction as they respond to the final days exercise.
The course is delivered in your jurisdiction. The instructional team consists of coaches and mentors experienced in emergency management and incident response. The course uses a multi-discipline, jurisdictional approach to accomplish the course objectives. The course adapts existing incident management systems, best practices and procedures to the unique requirements of responding to all-hazards incident.


There are no prerequisites for this course.

Course Completion Requirements

Participants Must Provide

  • a photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.

Attendance Requirements

Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. This course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirements, for example a field exercise that cannot be missed


The FEMA Emergency Management Institute IS-2200 Basic EOCFunctions course should be completed prior to the MGT-346 course. This is a
free on-line course and takes about 4 hours to complete.

Basic ICS information can be gained via completion of the
Federal Emergency Management Agency (FEMA) online courses IS-100, IS-200,
IS-700, and IS-800.


  • Multi-Agency Coordination System (MACS)
  • Functions of the EOC
  • EOC Organizational Models
  • Planning Process
  • Information Management Process
  • Resource Management Process
  • Management and Operations Processes
  • Familiarization with and use the Emergency Management Exercise System (EM*ES)
  • Working in an EOC
  • Decision-making exercises

Suggested Audience

Eligible participants include emergency management and response personnel who currently or potentially work in an EOC at the state, territorial, local, tribal, or Department of Defense (DoD) installation level. Enrollment can be single participants, jurisdictions, or mixed.

Disciplines include, but are not limited to:

  • Law Enforcement (LE)
  • Emergency Medical Services (EMS)
  • Emergency management
  • Fire Service
  • Governmental administrative
  • Public safety communications
  • Health care
  • Public Health (PH),
  • Hazardous Materials (HazMat)
  • Public Works (PW)
  • Utilities
  • Non-governmental organizations
  • Volunteer and/or faith-based organizations
  • Private business partners

Government Programs

  • GSA contract number: GS-07F-0357V. GSA customers, to register please contact [email protected] or call (866) 878-8900. GSA Schedule logo
  • For DHS/FEMA Funded Courses, please contact [email protected] or call (866) 878-8900

Contact Information

Heather Crites

Training Director
Phone: (979) 500-6777
Email: [email protected]

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