Crisis Management Affecting Institutions of Higher Education: A Collaborative

MGT361 – 24.00 Hours


Details Buttons Dates Location Class Price Register Buttons
08/06/24 – 08/08/24 Durango, CO LS MGT361 207 Register
08/27/24 – 08/29/24 San Antonio, TX LS MGT361 212 Register
09/10/24 – 09/12/24 Dallas, TX LS MGT361 213 Register
10/16/24 – 10/18/24 Lexington, KY LS MGT361 220 Register
12/09/24 – 12/11/24 Mocksville, NC LS MGT361 218 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (800) 423-8433 or [email protected] to get the latest schedule.

Course Description

US FlagIs your campus prepared? This course trains higher education campus and community members, and others involved in crisis management duties and responsibilities to effectively manage a crisis by applying a whole community approach. Risk management strategies, effective crisis communication, and a series of well-developed plans as described in the National Incident Management Systems (NIMS) are emphasized. The course utilizes case studies and activities to aid participants in recognizing potential gaps in their current crisis management program and concludes with a practical application, simulated role-play exercise.

This course meets Texas Commission on Law Enforcement (TCOLE) requirements for MGT361 Managing Critical Incidents Higher Education course #78402.


There are no prerequisites for this course.

Enrollment Requirements

Participants must be U.S. citizens. A FEMA Student ID is required to register for and participate in any training provided by FEMA agencies. All FEMA training providers, registration systems, and enrollment procedures are required to use this FEMA SID, which can be obtained at the following website:; or with TEEX assistance upon arrival for class.

Course Completion Requirements

Participants are required to score a 70% or better on the Post-Test and attend 80% of the course hours in order to receive a course certificate of completion.

Participant Must Provide

  • A photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.
  • Laptop or tablet

Attendance Requirements

Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. The course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirements, for example, a field exercise that cannot be missed.

Participants in a TCOLE credit course must complete the class in its entirety to receive TCOLE credit.

Successful completion of the following courses is recommended, but not required:

Upon successful completion, you will be able to:

  • Identify key concepts of crisis evolution as it affects institutions of higher education.
  • Articulate challenges with establishing and maintaining stakeholder relationships given political, social, legal, and regulatory issues impacting institutions of higher education.
  • Model prevention and protection strategies to build a resilient community.
  • Explain risk as it relates to the whole community.
  • Employ mitigation strategies to build a resilient community.
  • Distill information and develop crisis messaging.
  • Relate the Incident Command System (ICS) to institutions of higher education and recognize the role of Emergency Operations Centers (EOC) in campus crisis management.
  • Articulate issues related to recovery from incidents at institutions of higher education.
  • Reason through a simulated incident at an Institution of Higher Education by utilizing the principles and concepts provided in the course.

Suggested Audience

  • Campus Leadership and Risk Managers
  • Campus Communications and Marketing
  • Campus Emergency Management and Public Safety
  • Emergency Operations Center Staff
  • Campus Administration
  • Athletic Departments and Operators of Large Venues
  • Campus Environmental Health and Safety
  • Campus Health Services
  • Student Life/Affairs and International Affairs/Travel
  • Human Resources and Faculty
  • Local and State Emergency Management Agencies
  • Fire Service
  • Emergency Medical Services
  • Local, State, Tribal, and Federal Law Enforcement
  • Local Elected Officials
  • Public Health Organizations
  • Public Works
  • Local Hospitals
  • Private-Sector Businesses in/near the community

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 24.00 hours – Texas Commission on Law Enforcement (TCOLE)
  • State Board for Educator Certification (SBEC)/Texas Education Agency (TEA)

Other Information

  • Crisis Management Affecting Institutions of Higher Education: A Collaborative Community Approach was formerly titled Managing Critical Incidents at Institutions of Higher Education: A Whole Community Approach
  • For deliveries on, or after, January 3, 2022, participants enrolled in an in-person, classroom-based course delivery will need access to a laptop or mobile device/tablet during the class session to complete course testing and evaluations electronically.
  • Participants enrolled in a TEEX-Instructor Led Webinar must have access to a laptop or mobile device/tablet during the class session to participate in all course sessions as well as complete course testing and evaluations electronically.

Government Programs

Contact Information

Institute for Law Enforcement and Protective Services Excellence
Phone: (979) 845-6677 | Toll-Free: (800) 423-8433
Email: [email protected]


Interested in hosting an executive/senior leadership version of this course? This 4-hour course offering can assist participants with formulating a whole community approach to crisis management at intuitions of higher education. This course can be offered in conjunction with the MGT361 offering. If you’re interested, please contact us at: [email protected].