MGT467 – 16.00 Hours


Dates Location Class Price
Details 01/24/23 – 01/25/23 Ann Arbor, MI NE MGT467 62 Register
Details 01/24/23 – 01/25/23 Fort Lauderdale, FL NE MGT467 68 Register
Details 02/09/23 – 02/10/23 Wilmington, NC NE MGT467 69 Register
Details 02/15/23 – 02/16/23 San Diego, CA NE MGT467 59 Register
Details 02/21/23 – 02/22/23 Virginia Beach, VA NE MGT467 58 Register
Details 02/21/23 – 02/22/23 Richmond, TX NE MGT467 70 Register
Details 04/03/23 – 04/04/23 Conroe, TX NE MGT467 67 Register
Details 05/08/23 – 05/09/23 Lemoore, CA NE MGT467 78 Register
Details 06/21/23 – 06/22/23 Richardson, TX NE MGT467 75 Register
Details 06/21/23 – 06/22/23 Salt Lake City, UT NE MGT467 77 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (844) 789-5673 or [email protected] to get the latest schedule.

Course Description

Techniques used to deliver timely and accurate information in a complex information environment is challenging to any community or organization hosting a mass gathering. This interdisciplinary course brings planners, operators, communication, government, public safety, marketing and public relations professionals together to prepare and/or enhance venue and event communication programs. The course prepares participants to identify and navigate the sport and special event communication landscape before, during, and after an incident.

This course was developed in a partnership effort between The University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS4) and the TEEX National Emergency Response and Recovery Training Center (NERRTC).

This course meets Texas Commission on Law Enforcement (TCOLE) requirements for MGT467 course #78055.


There are no prerequisites for this course.

Enrollment Requirements

Participants must be U.S. citizens. A FEMA Student ID is required to register for and participate in any training provided by FEMA agencies. All FEMA training providers, registration systems, and enrollment procedures are required to use this FEMA SID, which can be obtained at the following website:; or with TEEX assistance upon arrival for class.

Course Completion Requirements


A Pre-Test and Post-Test are given to measure participants’ understanding of the material. Participants are required to score a 70% or better on the Post-Test and attend 80% of the course hours in order to receive a course certificate of completion.

Registration and Attendance

Attendance is crucial in order to receive credit for this course. All participants must complete a registration form at the beginning of the course, sign the attendance roster for each day of the course, attend 80% of the course hours, and complete the evaluation at the end of the course in order to receive a certificate of completion.

Participants Must Provide

  • a photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.

Attendance Requirements

Class attendance is an essential part of the education process, and participants in TEEX courses are expected to attend all class sessions and field exercises. The course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirement, for example, a field exercise that cannot be missed.

Participants in a TCOLE credit course must complete the class in its entirety to receive TCOLE credit.


  • AWR-167: Sport Event Risk Management
  • IS-100: Introduction to the Incident Command System
  • IS-200: ICS for Single Resources and Initial Action Incidents (ICS)
  • IS-700: An Introduction to the National Incident Management Systems (NIMS)
  • IS-800: National Response Framework, an Introduction


  • Understand and evaluate communication fundamentals
  • Identify roles and responsibilities for managing communication
  • Apply communication techniques to a scenario-based activity
  • Identify plans and procedures necessary for effective information collaboration and dissemination
  • Recognize the requirements for pre-event communication
  • Identify strategies and prepare messages for post-incident communication
  • Assess needs and apply communication strategies for a given scenario

Suggested Audience

  • Venue manager
  • Special event officers/liaisons
  • Event planner
  • Emergency management
  • Venue operations
  • Fire and emergency service
  • Public affairs
  • Executive leadership
  • Public relations and marketing
  • Law enforcement
  • Government
  • Medical services

Continuing Education And Professional Credits

Note: Live Online Instructor-Led (webinar) courses are not eligible for TCOLE credit.

  • 16.00 hours – Texas Commission on Law Enforcement (TCOLE)

Government Programs

Contact Information

National Emergency Response and Recovery Training Center
Phone: (979) 458-7832 | Toll-Free: (844) 789-5673
Email: [email protected]

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