Crowd Management for Sport and Special Events

MGT475 – 16.00 Hours


Details Buttons Dates Location Class Price Register Buttons
07/24/24 – 07/25/24 Abilene, TX NE MGT475 76 Register
07/31/24 – 08/01/24 Boise, ID NE MGT475 96 Register
08/05/24 – 08/06/24 Hammond, LA NE MGT475 85 Register
08/06/24 – 08/07/24 Fort Lauderdale, FL NE MGT475 87 Register
08/07/24 – 08/08/24 Lebanon, OH NE MGT475 88 Register
08/13/24 – 08/14/24 Carson City, NV NE MGT475 107 Register
08/21/24 – 08/22/24 Nashville, TN NE MGT475 54 Register
09/25/24 – 09/26/24 New York, NY NE MGT475 97 Register
10/29/24 – 10/30/24 Colorado Springs, CO NE MGT475 99 Register
01/28/25 – 01/29/25 Gainesville, FL NE MGT475 98 Register
02/11/25 – 02/12/25 Gallup, NM NE MGT475 103 Register
04/08/25 – 04/09/25 New Braunfels, TX NE MGT475 101 Register
07/30/25 – 07/31/25 Highland Heights, KY NE MGT475 111 Register

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (844) 789-5673 or [email protected] to get the latest schedule.

Course Description

US FlagThis course is designed to provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event.

This course was developed in a partnership effort between the University of Southern Mississippi’s National Center for Spectator Sports Safety and Security (USM/NCS4) and the TEEX National Emergency Response and Recovery Training Center (NERRTC).


There are no prerequisites for this course.

Enrollment Requirements

Participants must be U.S. citizens. A FEMA Student ID is required to register for and participate in any training provided by FEMA agencies. All FEMA training providers, registration systems, and enrollment procedures are required to use this FEMA SID, which can be obtained at the following website:; or with TEEX assistance upon arrival for class.

Course Completion Requirements

Participants are required to score a 70% or better on the Post-Test and attend 80% of the course hours in order to receive a course certificate of completion.

Participant Must Provide

  • A photo identification on the first day of class. See the Participant Handbook for approved forms of identification and additional guidelines.

Attendance Requirements

Class attendance is an essential part of the education process, and participants in TEEX courses are expected to attend all class sessions and field exercises. The course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. During the course, your instructor will review any additional attendance requirement, for example a field exercise that cannot be missed.

Participants in a TCOLE credit course must complete the class in its entirety to receive TCOLE credit.

Successful completion of the following courses is recommended, but not required:

Upon successful completion, you will be able to:

  • Explain crowd management and crowd control terms and concepts, as well as the dynamic interaction between the crowd, venue, event, and staff as related to crowd management and crowd control for sport and special events.
  • Examine planning factors and analyze a case study using the DIME-ICE Risk Model.
  • Determine how crowd dynamics and decision-making contributes to crowd risk and crowd management for sport and special events.
  • Develop crowd management techniques for sport and special events.
  • Plan for resolving public disorder in sport and special events.
  • Construct strategies for crowd management and crowd control related to a given scenario.

Suggested Audience

  • Sport Venue Managers
  • Emergency Managers
  • Law Enforcement
  • Fire and Emergency Medical Services
  • Local Government
  • County and City Emergency Personnel
  • Venue or Event Security
  • Visitors/Welcome Bureau
  • Mass Transit
  • Committee Organizers
  • Event Planners/Promoters
  • Volunteer Service Organizers

Continuing Education And Professional Credits

  • State Board for Educator Certification (SBEC)/Texas Education Agency (TEA)

Other Information

  • Participants enrolled in a TEEX-Instructor Led Webinar must have access to a laptop or mobile device/tablet during the class session to participate in all course sessions as well as complete course testing and evaluations electronically.

Government Programs

Contact Information

National Emergency Response and Recovery Training Center
Phone: (979) 458-7832 | Toll-Free: (844) 789-5673
Email: [email protected]