NFA104 – 14.00 Hours

Currently there are no scheduled classes for this course. However, in some cases a course can be scheduled to meet your organization’s specific needs. For more information about this course or to schedule a class, please contact Emergency Services Training Institute at (866) 878-8900 or to get the latest schedule.

Course Description

NFA logoIn this course, students will learn the adaptive leadership model and how the model relates to being in an authority role and exercising leadership. Both adaptive and technical challenges will be examined to develop understanding of the differences between them, along with disequilibrium as a necessary element in accomplishing adaptive change.

Students will also learn the definitions of community, diversity and dynamic situations. A spotlight will be focused on recognizing the existence of differences within a community, understanding the challenges that arise and produce conflict, and identifying desired outcomes as a component of exercising leadership to address the challenge.

Additionally, students will focus on how to analyze a community challenge using a variety of tools and strategies to collect information about systems, politics, demographics and cultural perspectives. They will also go over several tools and strategies that can be applied to address challenges within diverse communities and achieve desired outcomes, as well as identify what success looks like and how to measure it.

The purpose of the “Executive Skills Series: Exercising Leadership Within Communities” (ESS: ELWC) course is to provide fire service authority figures with knowledge and skills which enable them to exercise leadership when confronting adaptive challenges presented by increasingly diverse internal and external communities.


There are no prerequisites for this course.

Attendance Requirements

To meet NFA attendance requirements, participants must complete each training module and complete all required course assignments, activities, quizzes, and/or end of course exam. Exceptions may be discussed with lead instructor.


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Suggested Audience

The executive skills series courses consists of fire and emergency service personnel in positions of authority who have an opportunity to exercise leadership. At a minimum, the students should be assigned to a supervisory level position, such as Company Officer (CO).

Continuing Education And Professional Credits

  • 14.00 hours – Texas Commission on Fire Protection (TCFP)
  • 14.00 hours – State Firefighters’ and Fire Marshals’ Association of Texas (SFFMA)

Contact Information

Emergency Services Training Institute
Phone: (979) 845-7641 | Toll-Free: (866) 878-8900

I didn’t get to say thank you before I left class so I wanted to take a moment and say thank you. Your class was excellent and I really appreciate the effort that you put into it. The material presented was effectively put together to ensure that we got the most out of it. I could really tell that you enjoy what you do. I have been training for quite some time and can tell that your passion is extremely high.

— Ryan Taylor, Student, Witt | O’Brien’s
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