Effective communication in stressful situations is vital for emergency responders. These affordable online emergency communications courses allow telecommunications personnel to effectively serve their departments and communities. The Public Safety Telecommunicator course prepares call takers and dispatchers to manage their roles and responsibilities by teaching communication skills, call classification and procedures, strategies for handling difficult callers, and stress management, among other topics. This course meets the training requirements for the Texas Commission on Law Enforcement Basic Telecommunicator Proficiency Certificate. The Spanish for 9-1-1 Dispatchers course provides crucial training to ensure that emergency dispatchers are able to adequately serve the Spanish-speaking community. Introduction to Radio Communications is an online course for users of the Harris County radio system that covers the proper use of radio communications and teaches the practical skills necessary for utilizing basic hand-held and mobile radios.
Category | Course # | Course Title | Description | Division | |
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Public Safety | LET223 | Active Attack Emergency Communications |
Available Online – Free! Over the past twenty years, active attack response training has focused on training law enforcement to arrive quickly on scene and engage violent suspects. In recent years that focus has shifted to the fire and EMS community with the introduction of different casualty… Show more
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Online | Learn More about Active Attack Emergency Communications |
Public Safety | LET543 | Public Safety Telecommunicator |
Course Price: $250
Course is updated for compliance with the Cardiac Emergency Communication TCOLE addition. Proper use of technology and effectively communicating under stressful situations are vital skills telecommunication personnel should possess. This course is designed to prepare… Show more |
Online | Learn More about Public Safety Telecommunicator |
Public Safety | SAP110 | Security Telecommunicator Dispatcher |
This course is not eligible for TCOLE Reporting and does not satisfy the TCOLE requirements for Basic Telecommunicator Course #1080. Proper use of technology and effectively communicating under stressful situations are vital skills telecommunication personnel should possess. This course is… Show more
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Online | Learn More about Security Telecommunicator Dispatcher |
Spanish | LET314 | Spanish for Corrections |
Incarcerated gang members often use their Spanish-speaking skills to undermine the efforts of corrections officers and other prison staff. As a result, it is essential for corrections personnel to know Spanish for Corrections. This online course will teach you correctional terms, plus… Show more
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Online | Learn More about Spanish for Corrections |
Spanish | LET410 | Spanish for Law Enforcement |
Knowing how to give basic Spanish commands, or ask basic questions, leads to greater effectiveness on the street. If a police officer can ask a Spanish speaking witnesses for a description of an assailant, or a description of a car used in a drive-by, it will speed up the… Show more
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Online | Learn More about Spanish for Law Enforcement |
Spanish | LET545 | Spanish For 9-1-1 Dispatchers |
9-1-1 Dispatchers and Telecommunicators are faced daily with the difficult task of communicating with monolingual Spanish speakers over the phone. This high-quality and up-to-date Spanish for 9-1-1 Dispatch training provides the exact Spanish language needed by dispatchers. Spanish for 9-1-1… Show more
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Online | Learn More about Spanish For 9-1-1 Dispatchers |